Frequently Asked Questions

The installation was near completion when our IT staff discovered the WiFi network was not working as designed. Motorola realized they had made some significant errors in the design and execution because it did not conduct a proper site survey. Motorola is currently working on design changes to correct these problems.

Unfortunately, we do not have a time line from them as to when the network will be functioning as specified in the original project scope. Staff hopes to receive a plan that will outline the fixes and timeline for implementation within the next week or so.

Note: the city has not made any payments (nor will we!) unless and until significant progress has been made to complete the scope of work contained in our contract. In the meantime, please accept my apologies for the delay.

According to our local municipal code, alcoholic beverages cannot be consumed in public places other than on the premises of licensed retail alcohol establishments. Certain exceptions are made by the City Council for special events in the downtown Plaza Park, such as our Tuesday night concert series. However, for those special events, alcoholic beverages can only be consumed inside the park itself.