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1. What is the Department's Policy on enforcing federal immigration laws?

In order to ensure trust and maintain the ability to work cooperatively with all members of the community, it is the policy of the Healdsburg Police Department not to detain individuals solely for immigration status violations, nor do members of the department ask for one's immigration status.

2. What hours are the Police Department open?

The Police Department lobby is open everyday from 7:30 AM to 7:30 PM.  

3. How can I get a copy of a police report?

To obtain a copy of a report, you must fill out a request form, which is available at the Police Department or on the Police Department website. Once the form is completed and turned in, it will normally take up to ten business days to complete the request. Reports are .11¢ per page. Not all reports are available to be released.

Accident reports are released to parties involved and/or their representative (i.e. insurance company).

Crime and incident reports may be released to:

• The victim(s)
  
• An authorized representative of the victim
  
• An Insurance carrier against which a claim has been made and/or might be made
  
• Any person suffering bodily injury, property damage or loss
  

Reports will not be released if:

• The disclosure would endanger the safety of a witness or other involved party.
  
• Endanger the successful completion of the investigation or related investigations or is being prosecuted through the District Attorney.
  
• The name and address of a victim of certain crimes will not be disclosed.
  

4. How do I obtain a copy of my police report to prepare for my court appearance?

We cannot release your report prior to review by the District Attorney’s Office. You will receive a copy of your report at the time of your 1st court appearance. A copy is also not available through the D.A.’s Office prior to your 1st court appearance.

5. Who can obtain a juvenile report?

Juvenile Court has exclusive authority to determine whom and to the extent which information may be released. Release of juvenile information requires permission from the Juvenile Court. Parents of a juvenile victim may receive a copy of certain types of reports only. All others will need to petition the Juvenile Court directly for the release of the record.

Juvenile Justice Center
7425 Los Guilicos Road
Santa Rosa, CA 95409

Office Hours: Monday - Friday
8 a.m. to Noon -1 p.m. to 4:30 p.m.

Court Hours: Monday - Friday
8 a.m. to 5 p.m.
707-521-6700

6. How do I seal my juvenile record?

Welfare and Institutions Code Section 781 permits persons who acquired records as juveniles to petition the Juvenile court to have those records sealed.

Information and documents needed to initiate the record sealing process are available through the Sonoma County Juvenile Probation Department at 707-565-6229.

7. Does the Department have fingerprinting services?

The Department does only ink fingerprinting, not Livescan. This service is available on Tuesdays and Thursdays, 8 a.m. to 9 a.m. No appointment is necessary. However, it is suggested you call on the day you plan to come in to make sure the service is available and not cancelled. The fingerprint service is $29.00 per card. You must provide your card(s).

8. How do I retrieve property held by the Department?

If the property was turned in as found property, you must make an appointment with the Police Technician / Property Clerk to retrieve the property. Property is released by appointment only.

To retrieve property held pursuant to an investigation, you must call the Police Technician to ascertain the status of the investigation.

9. How do I make an appointment to see the Chief?

Chief Jenkins is not always available to meet with. An appointment can be scheduled through dispatch at 707-431-3377.

10. What is a clearance letter?

A clearance letter will show your criminal history for the time frame in which you lived in Healdsburg. It is only your Healdsburg criminal history.

11. How do I obtain a clearance letter?

Any person(s) currently living in the City of Healdsburg, or have lived in the city at 1 time, as an adult (18 and over), may request a local record clearance letter. To obtain the letter, you will need to provide photo identification, and there is a fee of $29 per letter. It will normally take up to 10 business days to obtain the letter.

12. May I obtain a copy of my vehicle registration or driver’s license record through the Police Department?

No, this is obtained through the Department of Motor Vehicles only.

13. Is arrest information available?

Yes, per the Public Records Act Section 6254(f) (1), arrest information shall be public information except if the release would:

1. Endanger a person involved in an investigation
   
2. Endanger the successful completion of the investigation or related investigation.
   

This does exclude juvenile arrests.

14. How do I file a commendation or file a complaint?

You may talk to a supervisor to make an informal commendation or complaint by coming to the department or by calling our main number, 707-431-3377. If you would like to make a formal complaint, a form can be obtained at the Police Department or by downloading the form (English/Spanish).